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FREQUENTLY ASKED QUESTIONS

Everything You Need to Know Here

Find straightforward information about everything you need to know before moving to Oktiv. Whether you're curious about amenities, apartment features, or general community guidelines, these FAQs help simplify your search and support your next steps.

  • All
  • Leasing
  • Availability
  • Rent
  • Pet Regulations
  • Furnishings
  • Roommates
  • Renewing Your Lease
  • All
  • Leasing
  • Availability
  • Rent
  • Pet Regulations
  • Furnishings
  • Roommates
  • Renewing Your Lease
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Leasing

Are you currently leasing?

Yes! If you are interested in a space for Fall 2025 please contact the community office to add yourself to the waitlist. If you are looking for immediate availability please contact the community office to find the most up-to-date availability.

What is an individual lease?

An individual lease provides each resident with their own separate lease agreement and responsibility for only his/her rental installments and parking charges. By signing an individual lease, you are only taking responsibility for your rental installments and lease terms and will not be held liable for any delinquent amounts owed by your roommate(s). The individual lease agreements protects you in the event your roommates cannot make their payments, or if they leave their lease agreement early.

How long is the lease agreement?

The lease term is 11.5 months; the current lease term ends July 31, 2025. The upcoming Fall lease term begins August 18, 2025 and ends July 24, 2026.

How do I sign my lease?

A lease contract is only valid if the primary lease holder (the resident) signs the documents. If there is a guarantor, the guarantor must also sign the lease. Oktiv will then countersign after all parties sign all documents.

How do I know if I qualify?

Future residents can qualify on their own or with a guarantor.

Availability

Do you have any immediate availability?

Please contact the Community Office to find out if there is any current availability.

When will you begin leasing for the 2025/2026 school year?

If you are interested in availability for the 2025/2026 school year, please call the Community Office.

Rent

How much is rent?

You can find our most up-to-date by visiting the availability page or calling our office at (850) 498-8322

What utilities are included in the rent?

Your rent includes internet. Electricity, water, and sewer is billed for usage.

How do I pay rent?

Simply pay rent online or using the Resident Portal mobile app. Or if you prefer, you can always pay in our office via check or money order.

What are your current specials?

You can view our most recent specials by visiting our Specials page or by calling the community office.

Do my roommate and I pay the same rate?

Not necessarily. At Oktiv, we do individual liability leasing which means that your lease agreement only applies to your individual bed space.

Pet Regulations

Do you accept pets?

Yes – our pet-friendly community welcomes cats, dogs, and fish. We limit pets to one furry friend per lease. We do not accept birds, reptiles, amphibians, rodents, arachnids, insects or any other small mammals that are not cats or dogs.

Do you have any breed restrictions?

Our community does not accept the following breeds: Akita, American Bull Dog, Chow, Doberman, Pit Bulls (American Staffordshire Bull Terriers or English Staffordshire Bull Terriers), Rottweiler, and wolf-hybrids. Any full breed or mixture of the noted breeds are not allowed. For further information regarding our pet policy, please contact the community office. For further information regarding our pet policy, please contact the community office.

What are the fees for having a pet?

We require a $250 non-refundable registration fee for each pet and a pet rent fee of $25 per month.

Is there a weight limit or restriction?

At this time, there is no weight restriction.

Furnishings

What is included in furnished units?

Bedrooms: Full XL memory foam mattress, bed frame, desk, desk chair, stackable dresser drawers (4 large drawers), ceiling fan and overhead light in each room. Living room: Couch, coffee table, end table, and TV stand. Appliances: Washer and dryer, dishwasher, garbage disposal, microwave, oven, full-size refrigerator and freezer with ice maker. Not included in any units: Linens, towels, shower curtains, dishes/utensils, decorations, soaps, toilet paper, rugs, mats, floor lamps and table lamps.

Roommates

How does the roommate matching program work (individual leases only)?

We partner with Roomsync, a roommate matching service that puts you in control! After signing a lease you will receive information from Roomsync with account information and how to start the roommate matching process. The form allows you to make notes of any friends applying at Oktiv that you would like to live with. The form also asks you to input your hobbies, interests, sleep routines, pet preferences, and study habits. Inputting this information helps us match you with someone with similar interests, you’ll like living with throughout your lease term.

What if I don't like my roommate after move-in?

If there are differences between roommates we offer roommate remediation. If the conflict cannot be resolved, residents may be able to transfer as rooms are available. A transfer fee will apply. Please contact the community office for more information.

Renewing Your Lease

What is a renewal lease?

If you are already a resident, you do not have to reapply. Instead, you will complete a renewal lease that will renew your contract for the next term.

Am I guaranteed the same apartment when I renew my lease?

Unfortunately we cannot guarantee your spot. All leases are signed on a first-come, first-served basis which is why you should renew your lease as soon as possible.

How do I renew my lease?

Login to the ResidentPortal and find your renewal offer located in the red banner at the top of the page. Click “Review offer” and follow the prompts. Once you click “Complete Renewal”, our leasing team will be notified that you have accepted your renewal offer and will generate your updated lease for signature. You will receive an email when your lease is available on the ResidentPortal. All parties (including any guarantors) are required to sign the lease document. Once you have signed your lease, you have officially secured your spot for next year!

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